An example of our gold standard delegate information pack provided on every 1 day course directly commissioned through ourselves (contents may vary for agreed contracts via tenders).

Contents include:

1 Book ‘Welcoming disabled customers’ (Employer’s Forum on Disability)
1 Book ‘The Disability Communication Guide’ (Employer’s Forum on Disability)

Information Publications (IFORI)

1) Assistance utilised by disabled people including support animals and Personal Assistants.
2) Disability perspectives, models and frameworks that promote equality.
3) Disability Discrimination Act

Reference card to access our YouTube channel to view many of the films and documentary material used on our course.

Reference card taking you to key resources around disability rights (civil rights such as the DDA and Human Rights) and sources of information for employers and staff.

Full colour hand outs of all slides and other material used during courses.
PLUS
Selected information on Mental Health distributed in support of Time To Change.

[Thanks to Employer’s Forum on Disability for allowing us to include their publications in our training]

Tags courses | equality | disability | Kent | training | South East

Book before December 31st 2009 to use this discount.

December the 3rd is International day of Persons with Disabilities. To help you promote equality and end discrimination we are offering one time only discounts on our disability equality courses.

We specialise in a range of courses (over 23) aiming to promote Disability Equality, Diversity, Independent Living and Citizenship.
Request our 2009 brochure featuring over 23 different courses.
Courses can be held at most accessible locations and we have a proven record of effective training and outcomes across all sectors. We serve all of Kent and many bordering counties.


1 Day Disability Equality in Practice course with our gold resource / reference pack for each delegate. The ideal introduction course around disability equality for staff and customers. Topics covered include the experience of disabled people, equality in the workplace, the Disability Discrimination Act, Customer Care and Communication.

£70 for individual delegates - or book a course for up to 16 people (at your venue) at our discounted price of £675 per course.

Book before December 31st 2009 to use this discount.

Gold Pack Contents:

With thanks to Time to Change for free information on Mental Health we are pleased to distribute in our information packs.

Tags DDA | equality | disability | training | courses | Kent | South | UK

Our new brochure is now available for museums, galleries, parks and heritage and those working within health and social care.

Request our brochure which will also tell you:

• About our training
• Full course details / content
• Quality assurance and accreditation
• What participants say about our training
• Our customers
• Prices and bespoke training information.

Tags courses | equality

What is the difference between Disability Equality and Disability Awareness courses?

Before commissioning training, talks or workshops, you should consider why you are doing so. What do you want to achieve?

It is likely that you want to ensure staff and customers are treated equally and respectfully to comply with Disability Discrimination Legislation. This is civil legislation within an equality and rights based perspective.

As such, an awareness course is unlikely to be sufficient in providing staff with the knowledge and skills required to eliminate inequality should the legislation be used. (See below)


Characteristics of Awareness Courses

Some or all of these will be present:

• May be run by a disabled person but not always.
• Risk of focusing on individual impairment experiences of trainer
• Use of simulation exercises (Medical approach)
• Often focuses on language, attitudes or how to communicate.
• Can include practical ‘helping’ tasks or how to ‘meet and greet’.
• May provide a brief explanation of the DDA.
• Should never be used as an alternative to equality training in relation to legal requirements.
• Suitable for staff who may require practical skills following the beneath DET.

Characteristics of Disability Equality Training (DET)

Courses should include these key components:

• Designed and run by disabled people.
• Focuses on a rights not charity approach.
• Recognise multiple oppression (E.g. increased discrimination experienced by black disabled people)
• Looks at disabling barriers and solutions that exist.
• Enables participants to make constructive changes at work and personally.
• Often tailored to focus on parts of the DDA of relevance for participants.
• Equips participants with the ability to recognise discriminatory language, images and attitudes.
• May use case studies or examples from the recent experiences of disabled people.
• Suitable as part of a staff diversity learning and development programme.

Tags equality

Commissioner: External to IforI.
Course: Disability Equality and the DDA
Delegates: 11
Trainer: Louise Watch / IforI

Feedback:

1. Was the course aimed at the right level for you?


2. Was the course content presented in a clear and understandable way?


3. Were all course aims met?


4. Are there any other topics you would have liked to see covered on the course?
Part 1 DDA in more detail


5. Were the teaching methods used appropriate?


6. Were handbooks/ handouts of a high standard?


7. Were people on the course treated fairly and equally?


8. Were sessions well timed, e.g. to allow time for feedback and questions?


9. Was/were the tutor/s able to answer questions satisfactorily?


10. Were teaching materials relevant and up to date?


11. Has the course given you greater understanding of Disability Equality issues?


12. Did the course meet your expectations?


13. Overall how would you evaluate the course?

Tags disabled | equality | training