optician
Today I am compared to Stephen Hawkins
Friday/February/2008 07:10 PM Filed in: Health
It is good practise, when serving a disabled
customer, NOT to do what my optician did yesterday by
asking how long I had needed a wheelchair and why. I
explained I had MD and he said 'oh yes just like
Stephen Hawkins'. Shame he was totally wrong and was
only comparing our bodies rather than our minds - I
wish!
Disability Equality applies to how you address a disabled person and you can be in breach of the DDA because you wouldn't ask a none disabled person such personal questions that have no significance to providing a service. It brings undue attention to a person's impairment where it isn't needed. I personally find it frustrating and annoying.
Disability Equality applies to how you address a disabled person and you can be in breach of the DDA because you wouldn't ask a none disabled person such personal questions that have no significance to providing a service. It brings undue attention to a person's impairment where it isn't needed. I personally find it frustrating and annoying.
