visually impaired
American Express apologize for no alternative format
Sunday/April/2008 02:03 PM Filed in: alternative
formats | Business
BBC Radio 4's Money Box was broadcast on Saturday, 5
April 2008 at 1204 BST.
In the programme the lack of alternative formats was addressed. This was in relation to American Express offering bank statements in PDF formats that were not coded for visually impaired people to read via their screen readers. The issue has still not been fixed and is causing difficulties for the many people who use screen readers (Blind and visually impaired people, those with reading impairments who listen to the spoke word and people with learning difficulties who may also find it easier hearing items rather than reading them.
This is unlawful under the DDA and American Express apologized to the BBC stating that they are working to fix the problem that began last December.
In the programme the lack of alternative formats was addressed. This was in relation to American Express offering bank statements in PDF formats that were not coded for visually impaired people to read via their screen readers. The issue has still not been fixed and is causing difficulties for the many people who use screen readers (Blind and visually impaired people, those with reading impairments who listen to the spoke word and people with learning difficulties who may also find it easier hearing items rather than reading them.
This is unlawful under the DDA and American Express apologized to the BBC stating that they are working to fix the problem that began last December.
Magazine apology to visually impaired readers
Friday/February/2008 02:27 PM Filed in: Leisure
| Equality News
As a dedicated family historian researching my
ancestry, I purchase a popular magazine called 'Your
Family Tree'.
In the last issue, they accidentally printed some of their articles in a pale font on a pale background and made it difficult for vision impaired people to read or 'those with poor eyesight' as they described.
Nice to see that not only have they apologized publicly but they have made an accessible downloadable version in a pdf for people who can access the Internet.
Congratulations to the Editor for apologizing and avoiding a potential DDA claim from it's readers. Perhaps others publications could take note... I''m off to have a read.
Read what the company said by clicking here.
I posted a comment on their website and added this note in reference to their SPAM detection:
(Apart from to publish this I had to answer a maths question which many disabled people would find difficult should they have a cognitive impairment)
In the last issue, they accidentally printed some of their articles in a pale font on a pale background and made it difficult for vision impaired people to read or 'those with poor eyesight' as they described.
Nice to see that not only have they apologized publicly but they have made an accessible downloadable version in a pdf for people who can access the Internet.
Congratulations to the Editor for apologizing and avoiding a potential DDA claim from it's readers. Perhaps others publications could take note... I''m off to have a read.
Read what the company said by clicking here.
I posted a comment on their website and added this note in reference to their SPAM detection:
(Apart from to publish this I had to answer a maths question which many disabled people would find difficult should they have a cognitive impairment)
